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Service aspect

The service aspect describes a system (and its containers/components) in terms of the value it delivers: outcomes, users, and business rules.

What this aspect answers

Section titled “What this aspect answers”
  • Who uses the system, and for what outcomes?
  • What is in scope vs out of scope?
  • Which business rules and constraints shape the design?

Organization

Section titled “Organization”
  • Ownership and decision rights for priorities and change.
  • Roles that represent users and stakeholders.

Process

Section titled “Process”
  • How work is sliced and accepted (clear “done” definitions).
  • How trade-offs are recorded and revisited.

Technique

Section titled “Technique”
  • Domain/process models and explicit business rules.
  • API/service contracts that make capabilities consumable.

Operationalization (where to go next)

Section titled “Operationalization (where to go next)”